Terms & Conditions

The plain-language basics of using My Shop.

Using our site

By browsing and shopping with My Shop, you're agreeing to use the site fairly and honestly — for example, providing accurate information when creating an account or placing an order.

Product information

We do our best to keep product details, pricing, and stock levels accurate and up to date. Occasionally, something may change between when you view a page and when you check out — if that happens, we'll always let you know before charging you.

Orders and payment

Placing an order is an offer to purchase, which we confirm once payment is verified. Payments are processed securely, and we never store your full card details ourselves.

Warranty, shipping, and returns

Specific terms for product coverage, delivery, and returns are covered in our Warranty Policy, Shipping Policy, and Return & Refund Policy.

Account responsibility

You're responsible for keeping your account credentials secure. If you notice any unauthorized activity, please let us know right away.

Changes to these terms

We may update these terms occasionally as our store grows. We'll keep this page current, and continued use of the site means you accept the latest version.

Questions?

Reach out any time through our Contact Us page.